YALER

The story

How Yaler works

Follow Priya at Cafe Noor through a real Tuesday morning. Her fridge breaks before breakfast. Watch what happens next.

Last Tuesday · N1

How last Tuesday went

One fridge. One kitchen. Scroll through the night exactly as it happened — nothing booked, nothing spent.

Cafe Noor, Dalston

06:47

The walk-in dies before breakfast.

Priya hears the compressor cut out. The fridge is warming, breakfast prep is half done, and the first covers are in 13 minutes.

The ask

06:49

Say it once.

One voice note from the kitchen floor. It comes back as rules — fix the walk-in, up to £500, N1, sorted before lunch. Nobody has been called.

The search

06:51

We knock on the right doors.

Three refrigeration engineers within a mile hear about the job. Anything out of area or over budget is never sent in the first place.

The stop

07:14

Best quote is £80 over. We stop.

Booking itself would be easy. Breaking Priya's ceiling isn't ours to do. The job holds at the line and waits for her yes.

The receipt

09:12

She raised the line. Done.

Priya came to the floor and raised the ceiling. Compressor swapped, -18C holding, done at £420 on a paper she'd be happy to show an EHO.

Walk it yourself in the rehearsal

Same story, your hands on it. Nothing will be booked.

The rules, the search, the paper

  1. 1

    You say what's wrong

    Speak or type. Gemini extracts budget, area, deadline, and service category into a structured mandate. You check it before anything moves.

  2. 2

    We stay in your rules

    The policy engine validates every action. Nobody is booked over budget, out of area, or in a regulated category without proper credentials. If it goes over, we stop and ask.

  3. 3

    You get a receipt

    The engineer submits photo evidence. Gemini verifies it. PII is redacted. You get a shareable, printable proof receipt you can pin to the wall or show an inspector.

Coverage

Engineers on the roster, by district. The agent only searches within your mandate area.

22:06 · beat three

Who heard about the job

Three engineers in N1 — anything over budget or out of area never gets a call.
London Rapid ColdCare
N1 · 96% on time
Usually dearer
Capital Kitchen Services
N1 · 92% on time
Mid range
East London Catering
E1 · 88% on time
Keeps costs down
West End Refrigeration
WC1 · 95% on time
Usually dearer

Evidence and receipts

Every job produces a verified proof receipt. Photos are checked against the mandate requirements.

Last Tuesday · 09:12 — the paper

The receipt from that night

The quote sat £80 over your £240 ceiling. We stopped, you raised the line, and London Rapid ColdCare finished. Names stay hidden until you share.

We checked

the photo

Walk-in freezer

−18.2°C, holding

and released £320 to London Rapid ColdCare.

Kitchen

A café in N1

Address

Upper St, N1

Engineer

Checked engineer

Paid

£320 — you raised the £240 ceiling

This is last Tuesday's job — see the whole sheet.

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